Welcome to minedesign.

We produce a variety of 100% Soy candles and customized home products.

 

Our products are hand poured or made-to-order in our Los Angeles based studio. We provide your retail

store with a unique branding opportunity on most of our product line.

 

We use only the finest, virtually smokeless, clean burning soy wax in our candles, all our candle vessels

can be reused by simply washing out any soy residue in hot water once you have enjoyed your candle.

We do not use petroleum based paraffin wax. None of our fragrances are tested on animals.

 

We are committed to providing you with a focused, yet eclectic group of products and if you utilize our

design and printing options you can build a fully customized suite of products that can embellish the

humblest of stores with private label goods and services for your customers previously unattainable.

 

FAQ

 

Testers: 1 candle per fragrance is supplied at no charge for your first time order only. Testers are not

provided for the Cupcake votives, Travel Diffusers, PCC travel or Alphabet tins. Testers for all large

diffusers and candle re-orders are supplied at half price. Please note, many of our boxes come sealed,

you must specify if you require testers at the time of your order. You may order a max. of 2 testers at half

price when accompanied by a reorder.

 

FOB Los Angeles

 

We ship via FedEx Ground. International shipment charges upon request.

 

Our lead time is 2-6, weeks unless otherwise specified. An opening order minimum is $300.

 

We require a credit card for all first time orders and a number to be kept on file for all further orders.

Due to the custom printing on many of our products credit cards are charged before we print

packaging. We do our best to ship your product within a week of charging any card.

All cancellations must be made within 5 business days of order date.

Orders cancelled after 5 business days from order date are subject to a 20% restocking fee.

Claims for damaged or defective goods must be made within 5 business days of shipment arrival date.

Requests for exchanges must be made within 5 business days of shipment arrival date and are subject to

a 20% restocking fee.

 

We accept Visa / Mastercard and American Express.

 

We except Logo’s and artwork as an: Illustrator, Photoshop or InDesign file.

PDF’s are accepted, but cannot be altered.

11151 MISSISSIPPI AVENUE

LOS ANGELES CA 90025 USA

_{T 800 973 0555 F 310 914 3205}

outside the US 310 925 7516